Check the model or part number printed on your current filter, appliance label, or owner’s manual. Compare that number with the compatibility information listed on the product page. Appliance brand names alone may not be enough to confirm compatibility. Contact our support team before ordering if you need help identifying the correct replacement.

Replacement schedules vary by filter model, appliance, water quality, usage, and manufacturer guidance. Many refrigerator water filters are commonly replaced approximately every six months, but customers should follow the instructions provided by the appliance or filter manufacturer. Replace a filter sooner if water flow, taste, odor, or air freshness noticeably changes.

Contact our customer-support team as soon as possible and provide your order number, a description of the issue, and photographs when the item is damaged or incorrect. Eligible returns, replacements, and refunds are handled according to our published Return and Refund Policy. Filters should remain unused and in their original packaging unless the product arrived damaged or defective.